solarblog.net

Illuminating the solar industry for both
consumers and professionals

Why I started this website

In my life, or in my career more specifically, I have either been one of two things:  1.  Mission-driven, or 2.  Not driven at all. If you are someone who is excited about solar energy, especially as a career, there’s a high chance you are also “mission-driven.”  This means that what motivates you to go to work in the morning is to make a positive impact on the world and in your community.  And if that feeling starts to fade, you feel like you’re not living your best life.

Unfortunately, if you’ve had any close encounter with the solar industry, you will have to come to terms with a strange but overwhelming reality – that our sunny industry is clouded by shady people, murky sales pitches, zombie companies, and obscured financial.

solar door-knockers

A personal friend who owns a very successful solar installation company put it to my bluntly.  “It’s the most disappointing industry.”

It hasn’t been for me.  As for many of us who made through our first few years in this “most disappointing industry,” I am now earning a good living, doing what I love, for a company that understands how to run a profitable and ethical business.  

But I made a promise that if I made it this far, I would not forget about you- the forgotten man, or woman, or person- the curious jobseeker, the confused door-knocker, the frustrated homeowner, the curious but suspicious business owner or landlord.

The mission of this web page is to provide access to high quality, accurate information about the solar and energy storage industry; to help professionals, entrepreneurs, property owners, and businesses make sound decisions; and to set a higher standard for our industry through transparency and innovative thinking.

In many ways, it is the same mission as that of my current employer:  “To provide quality, integrity, and opportunity to the communities we serve.”

Why is the solar industry so shady?

There are three segments to the solar industry:  Residential, Commercial & Industrial (including multifamily and ag), and Utility.  This post is specifically about the residential solar industry.  

Almost every homeowner, unless you live in a very strictly guarded gated community, has been solicited by a solar salesman.  In hot markets, you might get hit multiple times per day.  Even if you do live in a strictly guarded gated community, it’s hard to get out of a home depot without being pestered by one of these cling-ons.  

What is it with these guys?  Why are there so many of them?  And why can’t they leave you alone?  Can’t they see your “no solicitors” sign and that you’re in the middle of dinner?  Or in my case, can’t they see my company truck and a stack of solar panels in the driveway?

While it’s tempting to direct your anger and frustration at these(mostly young male)individuals, what’s interesting is that they are actually victims of the same game.  When I first started to get into the solar industry, I was a bit older than the average salesman.  39 years old to be exact.  I thought I was too old to be an installer, and I considered myself a smart, well educated, professional-looking guy with a lot of experience in sales.  So when I secured an interview through Indeed with Auric Energy out of South Jordan, Utah, with a pay range of $60k-$200k annually, I thought it would be a perfect fit.  I was actually relocating to the US from Nicaragua for the job, and I decided to apply to work in their Denver office.  I figured it would be a newer market for solar, less picked-over than California.  Every single one of those assumptions turned out to be blatantly false.

Before I started the job I spent a few months working at a ski resort in Telluride to get that out of my system and to spend some time taking an online class from Solar Energy International.  My first red flag was when a hotel guest not much older than me said that his son was a solar salesman, and he was living at home because he couldn’t make ends meet. My second red flag was when my landlord in Denver straight up asked me while reviewing my applicaton how I was going to pay the rent.  (My rent was only $1200/mo).  My third red flag was the total lack of respect and terrible looks I was getting from anyone I told about my new career.  I started to realize that I was about to swimming not in the blue ocean of an emerging industry, but rather in a swampy muck-filled Jakarta canal.

So while it’s tempting to get frustrated with the door-knockers and telemarketers, it’s more appropriate to get frustrated with the companies that employ them – and as I will continue to write about in this blog, they deserve it for many reasons.  These young, bright-eyed, mission driven go-getters were bought and sold into a supporting role in Glengarry Glenn Ross by the company’s HR/recruiter, who was sold their job by the crooked ownership, who are in many cases not only defrauding their customers but also swindling their investors.

I just kept thinking to myself, “Who would want to buy a $20K product from a door-knocker?  What does this say about our brand?  How is this a sustainable customer accquisiion strategy?” and more importantly “Why all this effort for to sell a 4 kW PV system?  I’m not making a big enough impact fast enough.”  But I was powerless to do anything about it.  I knew little about the industry, or about the trades and contracting, and I had no capital or connections. Less than a year later, the company went out of business and I moved on.”
My story is hardly unique.  Our biggest competitor in the Colorado residential market was a company called Blue Raven.  They had a business model nearly identical to ours except that they sold only the cheapest solar panels and offered a 2-year warranty.  Yet somehow they sold their company to Sun Power for $165 million dollars!  Three years later, SunPower filed for bankruptcy.  The owners of Blue Raven?  I’m sure they did fine.

You deserve better!  You, the renewable energy professional.  You, the homeowner.  You the business owner, landlord, general contractor, and real estate agent. You. deserve better.

How it works.

This is the red pill.  I’m going to come right out and tell you what’s going on and what to do about it.

  1. Don’t give up.  Don’t give up on your dream of making a career out of making a difference.  Don’t give up on running your home or business on clean energy.  Don’t give up using solar to dramatically boost your portfolio’s NOI.
  2. Don’t compromise your integrity or dignity.  If you don’t get a good feeling about it, don’t do it.  If you are a homeowner- You absolutely don’t have to buy from the most aggressive salesman.  You can find someone you trust.  They are out there, and I will show you how to find them.  
  3. If you are a professional or entrepreneur, be patient and perservere.  Learn all you can.  Create a long term vision for your career and don’t be suckered into “get rich quick” thinking.  The foundations of sustainability are quality, integrity, and relationships.  If you are not here for sustainability, you don’t belong in this business.

The Truth About Online Forums

and My Promise to You

The problem with online forums is that they are full of false information from so-called “experts” and are therefore worse than not having any information at all.

Here’s the truth about online forums: You are usually better off reading the code, spec sheet or the installation manual yourself. I tried reading “Mike Holt’s Guide to the NEC”. I watched his videos. Finally I just read the NEC.

There is no governing body scrutinizing “Mike Holt’s Guide to the NEC” (for example). There is certainly nobody scrutinizing the comments on the Mike Holt forum. The code itself however has been re-read and proof-read by dozens of people, not just for accuracy but for clarity, brevity and readability. So 99% of the time, if you read the code or the installation manual or the spec sheet you will come to a more clear understanding, faster.

That being said, as James Surowiecki wrote in the The Wisdom of Crowds, the aggregation of information in groups often leads to decisions that could have been made by a single member of the group.

So while we will not tolerate wrong answers in this forum, we do promote creative thinking, collaborative thinking, story-telling, and passionate opinions.  Let’s have fun and be humble.